Help & FAQ

SHIPPING

How much is shipping?

Free shipping is always my Treat to you. I'm sweet like that. 

Where does Treat Beauty ship to?

Treat currently ships to all 50 states including Hawaii & Alaska. Delivery to Hawaii & Alaska may take longer. 

How long will my Treats take to arrive?

Orders should arrive within 3-7 business days and often sooner. We even deliver on Saturday & Sundays. 

Can I change my shipping address? 

Please email my team at contactus@treatbeauty.com or click the Message Me button on any page of my store, with your order # and email. The more information you provide, the sooner we can try to change your information. Please be sure to include Urgent: Wrong Address in the subject line.

My team ships orders efficiently and we have a very small window that we can try to make the change. If you request a change of shipping please keep in mind your order may be too far along in the shipping process to make any changes. Please be careful to provide the correct information when placing your order. 

How can I track my order? 

Tracking will be provided for all orders once the order has shipped. You will be sent an email with your tracking information as soon as it is with the carrier. Please keep in mind not all carriers including DHL & USPS provide package tracking so you may not be able to keep track of your Treat the whole time. Don't worry we are keeping track of it for you. 

Can I change or cancel my order? 

Unfortunatley once your order has been placed, we are not able to make edits or changes to your order. 

Please see our returns policy here

Did your order arrive damaged or is it incorrect? 

Please take a picture of the damaged or incorrect items along with the packing list and outer packaging and email along with your order # within 24 hourse or receiving to: contactus@treatbeauty.com  or message us by clicking the Message Us button on the bottom of any page so we can get you a replacement.

Please note we must have a picture of the outer packaging and packing slip as well as the damaged items. This is so we can share this with our fulfillment and get replacements. 

PRODUCT

Where can I find ingredients & information about Treat products? 

You can learn all about our products on the individual product pages on my store. If you have any other questions or feedback you can reach out to my team via email at contactus@treatbeauty.com or by clicking the Message Me button on any page on my store. 

Does Treat test on animals? 

Never! We are obsessed with our furry friends and our own fur babies, Sadie & Bomber that we would never dream of testing on animals. 

 

 

 

 

 

 

 

 

 

 

 

 

 

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